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Privacy Policy

Effective Date: July 29, 2026

ExpenseCount Inc. ("ExpenseCount," "we," "our," or "us") respects your privacy. We know that expense information can feel personal, so we want to be clear about what information we collect, why we collect it, how we use it, and the choices available to you.

ExpenseCount provides its Services to users around the world. This Privacy Policy applies to the ExpenseCount website, including expensecount.com, and our mobile applications and services, including WeXpense, MessXpense, and MyXpense. Together, we refer to them as the "Services."

Certain sections of this Policy address rights available under the laws of specific regions (such as the United States, the European Economic Area, the United Kingdom, and Canada). These sections apply to you only if the relevant law applies to you based on your residence or location — they do not limit or replace the general protections described elsewhere in this Policy for users everywhere else.

By accessing or using the Services, you acknowledge that your information will be handled as described in this Privacy Policy.

1. Information We Collect

The information we collect depends on which ExpenseCount product you use and how you use it.

Account Information

When you create an account, we collect your email address. We use your email address to create and manage your account, identify you when you sign in, sync your information, communicate with you when necessary, and help protect your account.

Information You Add to the Services

Our Services allow you to enter and manage information related to expenses and budgeting. Depending on the product you use, this information may include:

  • Group names
  • Participant names or labels
  • Expense amounts
  • Income records
  • Budget information
  • Meal records
  • Payment and settlement details
  • Expense categories
  • Dates, notes, and descriptions
  • Currency selections
  • Uploaded invoices or related files
  • Other information you choose to enter

This information is provided by you and is used to deliver the features of WeXpense, MessXpense, and MyXpense. Please avoid entering sensitive personal information that is not necessary to use the Services.

Information About Other Participants

Some ExpenseCount products allow you to add other people as group participants. When you add information about another person, you are responsible for making sure you have the right to provide that information. You should only add information that is necessary for managing the relevant group, expense, meal, or settlement.

Access to shared groups is permission-based. A person must have the required permission before accessing group information.

Uploaded Invoices and Files

Certain features may allow you to upload invoices or related files. Uploaded invoice information is stored in our online database environment, including our MySQL-based systems. Depending on the feature and group permissions, uploaded information may be available to authorized group participants.

You are responsible for reviewing an invoice or file before uploading it and removing any information you do not want to share with authorized participants.

Information Collected Automatically

When you use our website or mobile apps, certain technical information may be collected automatically. This may include:

  • Device type
  • Operating system
  • Browser type
  • App version
  • IP address
  • General usage and interaction information
  • App performance information
  • Crash and diagnostic information
  • Pages or screens viewed
  • Date and time of access

We use this information to operate, maintain, secure, analyze, and improve the Services.

Information You Provide When Contacting Us

When you contact ExpenseCount for support, feedback, or another request, we may collect your email address, message, and any other information you choose to provide. Please do not send passwords, full payment-card details, or unnecessary sensitive information through support messages.

2. Where Your Information Is Stored

ExpenseCount information may be stored:

  • Locally on your phone or other device
  • In our online databases
  • In Firebase services
  • In our MySQL-based database environment
  • In systems operated by service providers that help us provide the Services

Some information may be synchronized between your device and our online systems so that you can access, update, back up, or share information through the available features.

Removing an app from your device may remove locally stored information, but it does not necessarily delete information stored in your online account or our databases.

3. Firebase Services

We use certain Firebase services provided by Google to operate, maintain, understand, and improve our mobile applications. The Firebase services we use may include:

  • Firebase Database and Cloud Firestore — used to store, synchronize, and manage certain app information and user-created records.
  • Firebase Storage — may be used to store files or other information required for app features.
  • Google Analytics for Firebase — used to understand how users interact with our apps, which features are used, and how app performance can be improved. Analytics information may include technical, device, and app interaction data.
  • Firebase Crashlytics — used to identify crashes, technical errors, and performance problems. Crash reports may include information such as device type, operating system, app version, the time of the crash, and technical diagnostic information.

Google may process this information on our behalf according to its applicable privacy terms.

4. Website Analytics and Tracking Technologies

Our website uses Google Analytics 4 to help us understand how visitors use the website. Google Analytics 4 may collect information such as:

  • Pages visited
  • Time spent on the website
  • Browser and device information
  • General geographic information
  • Website interactions
  • Referring pages or websites
  • IP address and related technical information

We also use Google Tag Manager to manage and deploy certain website tags and analytics tools.

Our website may use cookies or similar technologies to remember preferences, understand website activity, maintain functionality, and improve performance. We will request your consent before placing non-essential cookies. You can manage or block cookies through your browser settings, and where a cookie consent tool is available on our website, through your saved preferences there. Blocking certain cookies may affect how some parts of the website function.

5. How We Use Information

We may use information collected through the Services to:

  • Create and manage user accounts
  • Provide the features of WeXpense, MessXpense, and MyXpense
  • Store and synchronize user information
  • Manage groups, participants, permissions, and shared expenses
  • Process and display expense, budget, meal, and settlement records
  • Store invoices and user-uploaded information
  • Provide cloud-based functionality
  • Maintain and improve app and website performance
  • Understand how users interact with the Services
  • Detect and fix crashes, errors, and technical problems
  • Respond to questions and support requests
  • Protect accounts, users, and the Services
  • Detect misuse, fraud, or security threats
  • Enforce our Terms and Conditions
  • Meet legal, regulatory, and accounting obligations

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.

6. Group Sharing and Permissions

Some ExpenseCount products are designed to help people manage shared expenses, meals, trips, events, or other group activities.

Information within a group may be visible to participants who have been given the appropriate permission. Depending on the group settings and assigned permissions, authorized participants may be able to:

  • View group information
  • View expenses, payments, meals, or settlements
  • Add or update information
  • Access uploaded invoices
  • Participate in expense calculations
  • Perform other actions allowed by their permission level

Users should only invite people they trust and should review group permissions before sharing information. ExpenseCount is not responsible for how an authorized participant independently uses information that they are permitted to access through a group.

7. Payments and In-App Purchases

Paid features, subscriptions, or in-app purchases may be processed through:

  • Google Play
  • Apple App Store

ExpenseCount does not directly collect or store your full credit or debit card number, card security code, or complete payment credentials.

Google Play or Apple may provide us with limited purchase-related information, such as:

  • Purchase confirmation
  • Product or subscription selected
  • Transaction reference
  • Subscription status
  • Renewal or expiration status

Payment-card eligibility, supported currencies, billing, refunds, and payment authorization are managed by the applicable app store and payment provider under their own terms and privacy policies.

8. How We Disclose Information

ExpenseCount does not sell personal information. We do not provide personal information to third parties for their own marketing or advertising purposes.

We may disclose limited information in the following situations.

Service Providers — We may allow trusted service providers to process information on our behalf when necessary to operate and support the Services, including Google and Firebase, Google Play, Apple and the Apple App Store, and database, hosting, analytics, and technical service providers. These companies process information to provide services to ExpenseCount and are not permitted to use it for unrelated purposes under their applicable agreements and policies.

Authorized Group Participants — Information may be displayed or shared with group participants who have permission to access the relevant group.

Legal and Safety Reasons — We may disclose information when we reasonably believe it is necessary to follow applicable law or a valid legal request, protect the rights and safety of ExpenseCount, our users, or others, investigate fraud, abuse, or security threats, enforce our agreements and policies, or respond to an emergency involving safety or security.

Business Changes — If ExpenseCount is involved in a merger, acquisition, financing, restructuring, or sale of some or all of its business, information may be transferred as part of that transaction. Where required, we will provide notice before personal information becomes subject to a materially different privacy policy.

9. Data Retention

We retain information only for as long as reasonably necessary to provide and maintain the Services, keep accounts and synchronized information available, protect the security and integrity of the Services, resolve disputes, respond to support requests, enforce our agreements, and meet legal, accounting, or regulatory obligations.

When an account is deleted, information associated with the account may first be moved to a restricted archive. It may later be permanently removed in accordance with our internal retention and deletion practices.

Some information may remain temporarily in backups or system logs before being removed through normal backup and system-maintenance processes.

We may retain limited information for a longer period when required by law or when reasonably necessary for security, fraud prevention, dispute resolution, or enforcement purposes.

10. Account and Data Deletion

You may request the deletion of your account and associated personal information by contacting ExpenseCount at admin@expensecount.com.

Please include the email address associated with your account and enough information for us to identify and process your request. We may take reasonable steps to verify that the request was submitted by the account owner.

When an account deletion request is processed, information associated with the account may first be moved to a restricted archive and later permanently removed in accordance with our internal retention and deletion practices.

Some information may remain temporarily in backups, system logs, or restricted records before being removed through normal system-maintenance processes. We may also retain limited information when reasonably necessary to comply with legal obligations, prevent fraud, maintain security, resolve disputes, or enforce our agreements.

Some expense or group records may involve other authorized participants. In those cases, limited shared records may be retained when necessary to preserve accurate balances, transaction history, or information belonging to other group members. Where appropriate, information identifying the deleted account may be removed or restricted.

Deleting an ExpenseCount app from your device does not automatically delete your account or information stored in our online systems.

11. Your Privacy Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Submit a complaint to an applicable privacy authority

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, email admin@expensecount.com. We may ask you to verify your identity before completing a request. We will respond to verified privacy requests within the timeframe required by applicable law.

12. United States Privacy Rights

Applies to residents of certain U.S. states, where the relevant state privacy law applies to ExpenseCount.

Depending on the law and whether it applies to ExpenseCount, these rights may include the right to:

  • Know what personal information is collected
  • Access personal information
  • Correct inaccurate personal information
  • Request deletion
  • Receive a portable copy of certain information
  • Opt out of certain sales or sharing of personal information
  • Appeal certain decisions regarding a privacy request
  • Exercise privacy rights without unlawful discrimination

ExpenseCount does not sell personal information or share it with third parties for their own advertising or marketing purposes.

You may submit a U.S. state privacy request by emailing admin@expensecount.com. Please include your state of residence and the email address connected to your ExpenseCount account.

Authorized agents may submit requests where permitted by law. We may require proof of authorization and may also verify the request directly with the user.

13. Users in the European Economic Area, United Kingdom, and Similar Regions

Applies to users located in the EEA, UK, and other regions with similar data protection laws.

Where applicable data protection laws require a legal basis for processing, we may process personal information based on:

  • Performance of a Contract — We process information when necessary to provide the Services you request, manage your account, synchronize information, and provide app features.
  • Legitimate Interests — We may process information for legitimate business purposes, such as securing the Services, fixing technical issues, understanding service performance, preventing misuse, and improving our products. We consider the impact on your privacy before relying on legitimate interests.
  • Consent — We may rely on consent where required, including for certain optional technologies or communications. You may withdraw consent where applicable.
  • Legal Obligations — We may process or retain information when required to comply with applicable laws, regulations, court orders, or legal requests.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of your information. You may also have the right to complain to your local data protection authority.

14. Users in Canada

Applies to users located in Canada, where the Personal Information Protection and Electronic Documents Act ("PIPEDA") or applicable provincial privacy legislation applies.

As a company based in Canada, we handle personal information in accordance with PIPEDA and applicable provincial privacy laws. This includes collecting, using, and disclosing personal information only for purposes a reasonable person would consider appropriate in the circumstances, and only with consent where required.

Canadian users may have the right to access their personal information, request corrections, and withdraw consent to certain processing, subject to legal and contractual restrictions. To exercise these rights, contact us at admin@expensecount.com.

15. International Data Processing

ExpenseCount is based in Canada and provides Services to users around the world. Your information may be stored or processed in Canada, the United States, or other countries where ExpenseCount or its service providers maintain systems or operations.

Privacy and data-protection laws may differ between countries. Where required by applicable law, we take appropriate steps designed to protect personal information when it is processed across national borders.

16. Security

We take reasonable administrative, technical, and organizational steps designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, mobile application, database, or internet transmission can be guaranteed to be completely secure. You are responsible for protecting access to your email account, device, and ExpenseCount account.

Please contact us promptly if you believe your account or information has been accessed without authorization.

17. Children's Privacy

The Services are intended for a general audience. They are not specifically designed or directed to children under the age of 13 or the minimum age required by applicable local law.

We do not knowingly collect personal information directly from children below the applicable minimum age.

If you are a parent or legal guardian and believe that a child has provided personal information to ExpenseCount, please contact us at admin@expensecount.com. We will review the request and take appropriate action.

18. Third-Party Services and Links

The Services may contain links to third-party websites, app stores, or services. ExpenseCount is not responsible for the privacy practices, security, or content of third-party services. Their collection and use of information are governed by their own privacy policies and terms.

We encourage you to review the privacy policy of any third-party service before providing information to it.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, new features or technologies, changes in our business practices, or legal or regulatory requirements.

When we update the policy, we will change the Effective Date at the top of this page. If a change materially affects how we handle personal information, we may provide additional notice through the website, an app notification, email, or another appropriate method.

Your continued use of the Services after an updated policy takes effect means that the updated policy will apply to your future use of the Services.

20. Contact Us

For questions, concerns, account-deletion requests, or privacy requests, contact:

ExpenseCount Inc.
Toronto, ON, Canada

Email: admin@expensecount.com
Website: expensecount.com